GENERAL QUESTIONS

  • Va PhotoBuzz is perfect for any celebration! Book us for weddings, corporate events, birthday parties, baby showers, graduations, holiday parties, school events, nonprofit galas, and more. If you're celebrating, we're there!

  • At Va PhotoBuzz, we offer more than just a photo booth — we offer an experience! Choose from our premiere Digital Photo Booth, thrilling 360° Photo Booth, or our flexible Virtual Photo Booth. No matter which you choose, your guests are guaranteed to have an amazing time!

  • Va PhotoBuzz offers both digital and print photo options so every guest can leave with a memory! Unlimited digital photos are instantly shareable right from the booth via text or email. Want printed keepsakes? Unlimited print packages are available as an add-on or included in select packages. Check our packages to find the best fit for your event!

VENUE AND SPACE REQUIREMENTS

  • The recommended space is at least an 10X10 flat space.

  • We sure do and a copy of our COI can be provided, if needed.

  • It takes our trained attendants at least two hours to set up. The photo booth will remain idle until the event start time. It takes approximately 1 hour to break down photo booth equipment.

  • Photo booth equipment should be protected by a tent or covering. The tent or covering should be at least 10 feet tall. The weather forecast should be 0% precipitation.

  • PhotoBuzz Photo Booths need to be plugged into 110-120V, 3-prong electrical outlet to operate. Additionally, photo booth equipment should be within 10 feet of an electrical outlet.

    If PhotoBuzz must provide its own electricity, a notice period of 30-days is required. Please note that an additional fee will be applied.

BOOKING WITH VA PHOTOBUZZ

  • Va PhotoBuzz suggests 3 hours of Photo Booth operation up to 100 guests and 4 hours up to 200 guests. All photobooth rentals have a minimum requirement of two (2) hours.

  • Subject to availability. Please note than an additional fee will be applied.

  • This is contingent upon the attendant(s) discretion and availability. Please note an additional fee will be applied.

VA PHOTOBUZZ ATTENDANTS & CUSTOMER SUPPORT

  • We're With You Every Step of the Way!
    Every Va PhotoBuzz event — including virtual experiences — comes with at least one dedicated attendant on-site to keep the fun going! For larger events or multiple booth setups, we'll send additional attendants to make sure everything runs perfectly. The number of attendants assigned is based on your event size and the equipment booked.

  • Technical issues will be handled by one of our trained photobooth attendants. We will work diligently to attempt to resolve all technical issues.

  • Va PhotoBuzz thanks you for choosing us! It is at your discretion to tip our attendants for outstanding customer service.

  • Printing photos typically takes around 20 seconds, depending on the strength of the WIFI connection.

  • Please bare are with us, it takes less than 15 minutes to change the print paper and ink. Picture taking will temporarily pause to allow the printer to catch up.

PAYMENT & CANCELATION POLICIES

  • A non-refundable deposit of 30% is mandatory upon booking. The subsequent 40% payment is payable within 30 days from the deposit receipt. Final payment must be settled at least 30 days prior to the event date..

  • We welcome payment via cash, major credit cards, Venmo, and Zelle.

  • Va PhotoBuzz is a professional photo booth company and after booking we begin working on your event.

    If the client cancels the event, they should immediately notify PhotoBuzz in writing (email suffices). If this happens, deposits are non-refundable and both parties will agree to terminate the agreement.

    If a client decides to cancel the contract after submitting the mandatory 30% non-refundable deposit but does so 30 days before the event date, any payments received during this period might qualify for a refund and both parties will agree to terminate the agreement.

    If the cancellation occurs within 30 days of the event date, the deposit/retainer fees/event payments collected thus far will not be refunded, and both parties will agree to terminate the agreement.

  • If the client needs to reschedule, Va PhotoBuzz will attempt to reschedule with the client. This is based on availability and prices are subject to change based on new event requests.

    If, despite efforts, no agreeable date is found or if the client's preferred date is more than twelve months after the original date, it will be treated as a cancellation.

TRAVEL AREA

  • Based in Virginia, Va PhotoBuzz brings the fun to events across multiple states! We proudly service the Richmond metro area, Chesterfield, Henrico, Petersburg, Colonial Heights, Prince George, the DMV corridor (Washington DC, Maryland & Northern Virginia), and Raleigh, NC. Planning something even farther out? We love a road trip — reach out and let's make it happen!

  • Based in Chester, VA - Va PhotoBuzz is proud to travel to events across the Richmond metro area, Northern Virginia, the DMV region, and Raleigh, NC. A per-mile travel fee applies for events outside our local service area. Contact us today to confirm availability for your location!